Technical support

Telephone hotline

You can reach our telephone hotline from Monday to Friday from 9:00 – 17:00 (Central European Time CET / GMT+1)
Phone: +49 7231 15440 -30

Email Support

You can contact our e-mail support around the clock. Requests are handled during the availability hours of the telephone hotline.
Email: support(at)

Web Support

You can use our web support to make requests around the clock and view the current status of your ongoing requests. Requests are processed during the availability times of the telephone hotline. URL:

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